Indeed a bit puzzling a statement. Maybe this little list of what would be missing if Community Management was removed:
No Forums, Discord, Official Facebook Group, Instagram, YouTube....
No translations and proofreading done (remember this is a game based in Germany).
No Support team, as our wonderful volunteers are recruited by the relevant Community Manager who then trains the team and assists with all aspects of support, not least tickets from players
No monthly community contests, to help bring Diamonds and goodies to players
No Newsletters or in-game news
No bug testing/game testing and all the background work needed to then remove issues in the game, before it gets to Beta
No feedback from players passed on
No idea's for game changes passed on
No Wiki, no Knowledge Base
No one with a foot in both doors, as Community Managers are first and foremost players, with the need of excellent game knowledge, game mechanics and game lore
No one handling Game Rule breaches and preventing player issues escalating
So then basically you would have a very buggy game, no way to get any help if you needed it, no resources unless some fans were making them, no information for upcoming changes, be that events, new versions....I think you get the idea!
Community Management is a very big part of our games, not least Elvenar and is far greater than the Community Manager, it is the whole of support.
But a little list of what sort of things are the daily role that you would notice as players, we do far more than this of course, but I think this is enough to give the gist of it and why you have to be in love with the game and the wonderful community that has come together in the name of Elvenar
So this may give an idea to answer the musings @Kazzandra it would be very quiet without us and our wonderful moderators.
No Forums, Discord, Official Facebook Group, Instagram, YouTube....
No translations and proofreading done (remember this is a game based in Germany).
No Support team, as our wonderful volunteers are recruited by the relevant Community Manager who then trains the team and assists with all aspects of support, not least tickets from players
No monthly community contests, to help bring Diamonds and goodies to players
No Newsletters or in-game news
No bug testing/game testing and all the background work needed to then remove issues in the game, before it gets to Beta
No feedback from players passed on
No idea's for game changes passed on
No Wiki, no Knowledge Base
No one with a foot in both doors, as Community Managers are first and foremost players, with the need of excellent game knowledge, game mechanics and game lore
No one handling Game Rule breaches and preventing player issues escalating
So then basically you would have a very buggy game, no way to get any help if you needed it, no resources unless some fans were making them, no information for upcoming changes, be that events, new versions....I think you get the idea!
Community Management is a very big part of our games, not least Elvenar and is far greater than the Community Manager, it is the whole of support.
But a little list of what sort of things are the daily role that you would notice as players, we do far more than this of course, but I think this is enough to give the gist of it and why you have to be in love with the game and the wonderful community that has come together in the name of Elvenar
So this may give an idea to answer the musings @Kazzandra it would be very quiet without us and our wonderful moderators.