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Open Distorted city images when switching between research/map/city, HTML 5, Chrome

Discussion in 'Found a bug?' started by FairyNike, Sep 3, 2019.

  1. FairyNike

    FairyNike Adventurer

    Joined:
    Mar 12, 2018
    This tends to happen in my Google Chrome browser when switching between research/map/city. I use the HTML 5 version.

    https://prnt.sc/p1acsz

    [​IMG]
     
  2. Dizzy Lizzie

    Dizzy Lizzie Co-Community Manager Elvenar Team

    Joined:
    Feb 2, 2017
    Please try these steps:

    1. Log out of Elvenar using the settings cog.
    2. Close down all instances of Elvenar.
    3. Clear your browser cache.
    4. Log back in- is there an improvement?

    Please let us know on this thread if things have improved. If this issue persists, please open a ticket with the Support Team so we can look further into this.
     
  3. FairyNike

    FairyNike Adventurer

    Joined:
    Mar 12, 2018
    Thank you, I will try this and let you know if it happens again.
     
  4. Duru Beibella

    Duru Beibella Adventurer

    Joined:
    Sep 1, 2016
    Happens to me and I'm using the HTML 5 version !! Been ongoing on and off for months, sadly.
     
  5. FairyNike

    FairyNike Adventurer

    Joined:
    Mar 12, 2018
    After following the instructions it stopped for now. At least I know now how to stop it for a while. Thank you!
     
    Dizzy Lizzie likes this.

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