ty @HeroditeWell Hello There!
Nothings being confirmed as resolved as far as I know. All I DO know is that they've been working tirelessly to get this sorted. It may be that they are getting very close to a resolution but aren't ready to make an official thumbs up as yet just in case things go awry again! I'll try to find out a bit more!
p.s. your new avatar is freaking me out a bit LOL