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Closed | Contact Support Stored buildings disappearing from the inventory

DeletedUser3380

Guest
Hi. I have received a purple egg from the rise of the phoenix quest and it showed up as being in the inventory by the little red icon but when I went into it it wasn't there. This is the second time it has happened. Any ideas?
Thanks
 

DeletedUser3097

Guest
I suggest you put a ticket into Support so they can check your account for you. :cool:

https://support.innogames.com/login/to/game/elvenar/market/en

Please note that:

1. If you cancel the build of a special event building, it does not return to your inventory. It is gone for good and cannot be reclaimed or returned.

2. Similarly, if you sell a special event building, it is not retrievable.
 
Last edited by a moderator:

DeletedUser3380

Guest
Dizzy Lizzie said:
I suggest you put a ticket into Support so they can check your account for you. :cool:

https://support.innogames.com/login/to/game/elvenar/market/en

Please note that:

1. If you cancel the build of a special event building, it does not return to your inventory. It is gone for good and cannot be reclaimed or returned.

2. Similarly, if you sell a special event building, it is not retrievable.
Click to expand...
Thank you. New to this. How to do I put a support ticket in please?
 
Shadow Mike

Shadow Mike

Soothsayer
I have the same problem this morning. Will also contact support. All buildings have gone from the inventory.

Edit : I logged of the game and logged in again and buildings where all there. Weird but seems ok now.
 
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