Answered Missing trade goods

[DeletedUser3982]

Hi there... Accepted 2x 200 Marble for plax this morning, but have not treceived the goods, How do I apply for a ticket please
Graykay from Elves Drift fellowship

 

[DeletedUser3097]

How do I apply for a ticket please

https://support.innogames.com/faq

Click on the link then open a ticket.

 

[Lelanya]

There is an odd glitch where the goods do not show unless you close the Trader and then reopen it.

 

[DeletedUser441]

I've had a problem with trade goods not being credited until I open the trader or collect something else in my city. Support knows about it and the Elvenar team are striving to resolve the "glitch" ; so I've been told.