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fellowship chat fails to connect

phoenixmoon

Alchemist
I maybe get connected to it once every couple of days if i am lucky. I run windows 10 any ideas what my issue maybe
 

DeletedUser248

Guest
Hello phoenixmoon,

Are you getting any error messages? If so, please post a screenshot here, this will allow others to help you. :)

Browser?
Flash Player Version?
(Everything up to date?)
 

phoenixmoon

Alchemist
Hello phoenixmoon,

Are you getting any error messages? If so, please post a screenshot here, this will allow others to help you. :)

Browser?
Flash Player Version?
(Everything up to date?)

no updaes available and no error messages using chrome
 

DeletedUser248

Guest
Have you tried clearing your browser cache to see if it'll load after clearing? If not, I would recommend doing that.

If you still have trouble, submit a support ticket and a moderator will look into it for you. :)
 

phoenixmoon

Alchemist
yup cleared cache and already subited a ticket but that seems to be going no where at the moment will ahve to see
 

DeletedUser248

Guest
Can you get a screenshot of whatever is displaying on your screen of the chat not loading? Could you try using a different browser to see if the problem persists?

Just giving some ideas to see if it'll work or not. ;)
 
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