"If there's nothing wrong with me, maybe there's something wrong with the universe!"
- Beverly Crusher
Have you considered that you might be trapped in an ever-shrinking warp-field reality bubble?
I can see your conversation with Tech Support going like this...
"What is one of the primary play-styles of Elvenar?"
"To produce your boosted goods and trade with other cities in your World."
"Do I have the necessary neighbors to complete that mission alone?"
"Negative."
"Then why am I the only non-Coin-pit on my World Map? (Tech Support takes a moment to process and makes a strange noise) Aha, got you there."
"That information is not available."
"Here's a question you shouldn't be able to answer: Tech Support, what is the nature of A-World?"
"A-World is a rectilinear region, four thousand, two hundred twenty-five square squares in area."