Closed | Contact Support Purchase bug

[DeletedUser2851]

Game version: v1.17.11-(f1932ea) (2016-11-09 12:49)
Game world: Arendyll
Browser + version: Chrome
Flash Player version: 23.0.0.207
Operating System: Windows 8.1
Account name: Idnami
Humans or Elves: Human

Clicked on the special offer of 1100 diamonds and a free builder and paid. Got the diamonds but not the builder. This offer worked correctly when I accepted it for my elves account, but it was offered for both.

 

[DeletedUser363]

Have you sent a ticket to support?

They often help with these issues if you send them a ticket in the game itself

 

[DeletedUser2851]

I hadn't! Thanks.