Fixed Problem loading game on Felyndral?

[HexeAlix]

Anyone else having a problem loading their Felyndral game (on App)?
Gets to 15/17 and 100% and then doesn't move any further. Arendyl game loads and runs fine.

 

[kimkimkim]

Anyone else having a problem loading their Felyndral game (on App)?
Gets to 15/17 and 100% and then doesn't move any further. Arendyl game loads and runs fine.

try a cache clear then try again...if still persists after that, contact support

 

[HexeAlix]

try a cache clear then try again...if still persists after that, contact support

Thank you! Did indeed try all of the standard options for troubleshooting (to no avail).
Also contacted support, who have since confirmed that this is a known issue and has been passed to the appropriate people.

What confused me was that Arendyll (a slightly larger city) was perfectly fine on the same device.
Haven't tried accessing Felyndral city with Browser yet. If the problem persists tomorrow, that will be the next step.

 

[Herodite]

Right my dears! A fix has been deployed for this one so if we could ask you to clear your caches and retry!!

Kind Regards

Herodite.

 

[HexeAlix]

Yay! Problem appears to be solved
Well done!

 

[Herodite]

I wish I could take the credit but it wasn't me... no actually... scratch that, lets pretend it was me! I RULE!