Closed | Contact Support Marble not getting to storage

[DeletedUser1629]

When a production run finishes and I click on the marble manufactory it does not register. I have zero marble on both Elves and Humans games.

Skyman

 

[DeletedUser1316]

When a production run finishes and I click on the marble manufactory it does not register. I have zero marble on both Elves and Humans games.

Skyman

Have you tried refreshing your browser to see if the marble just didn't register in the current session?

As this has to do specifically with your account, I would suggest submitting a support ticket.

Thanks!

 

[DeletedUser1629]

Hi Aider,
Yes I refreshed the browsers and even restarted both computers, but nothing changed on either the Elves or the Humans.
Will try a ticket tomorrow morning.
Thanks for the quick reply.

 

[DeletedUser1316]

Hi Aider,
Yes I refreshed the browsers and even restarted both computers, but nothing changed on either the Elves or the Humans.
Will try a ticket tomorrow morning.
Thanks for the quick reply.

Okay, great!

A ticket would help greatly, will allow us to determine if it's something small or indeed a game error.

Have a great day!