Closed | Archived Battle Bugs

[Sudders]

I have lost battles that I shouldn't because of invisible figures AND being unable to move towards the enemy.

An example is below. Is it possible to get my troops back please?

it's really frustrating and damages a game I love.

 

[Sudders]

Game version: __ v1.23.7-(9bca234) (2017-02-28 15:16)
Game world: __ Arendyll
Browser + version: __Chrome Version 56.0.2924.87
Flash Player version: __Version: 24.0.0.221
Operating System: __Window 10
Screen resolution: __1928x1080
Account name: __ sudders
Humans or Elves: __ Human

Reproducibility: 3/5 (1/5 = happened once; 2/5 = happens randomly; 3/5 = happens sometimes; 4/5 = happens often, but not always; 5/5 = happens always)

 

[DeletedUser3097]

Hi @Sudders,

I suggest you put a ticket into Support so they can look into your specific problem:

https://support.innogames.com/login/to/game/elvenar/market/en

 

[Deleted User - 1634960]

If you EVER run across a situation where there are missing graphical elements, restart your game immediately, Flash is having problems. Attempting to guess at what you cannot see can have unintended and unfortunate results, which we may not be able to repair for you.
If a restart does not repair the issue, try clearing the cache and/or try a different browser before contacting us.