DeletedUser
Guest
Recently I went into the data usage menu and made sure that everything was ticked, including "Receive e-mails about game events, features and offers as well as news about our other games". Is that what you mean by subscribe?
On a side note I've also given up trying to stop my email server from sending anything from Innogames to junk. I have tried all three of a) marking the emails as "not junk" b) setting the Innogames.de domain as a "safe sender" and I've also manually created an email rule which says "send any email from the Innogames.de domain to the inbox". None of them make any difference. The emails still all go to junk. I'm referring specifically to forum notification emails, but presumably the domain is the same for both. Incidentally I haven't raised this with Inno Support because I figure this is not actually anything to do with their side.
I don't think the above matters though as I've been checking the junk this week to see if anything resembling a newsletter shows up, but alas. I go through the same thing once a year or so and then finally give up.
Hello @Pauly7! It's a pity though, to miss out out on your seeds gift...personally I would contact support. The problem might not be 'anything to do with their side' but they might have a tip or two that might help...