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Closed | Archived Some of my players can't see event countdown on mobile

Had a couple of players saying they cannot see the event countdown icon on mobile platform (Android) - despite having updated the app today on Google Play store.
 

Herodite

Forum mod extraordinaire
Elvenar Team
Hi @Elfclaw the Mighty

We've attempted to reproduce this issue but we're not seeing any similar concerns.

If you could ask your Players to clear their cache first and foremost! See if that brings the Timer back! If not, then if I could ask them to raise a Ticket with Support so this can be investigated further :)

I think that's the best course of action for the moment!

Kind Regards

Herodite.
 

Alcaro

Necromancer
also, tell them to log out and re-log in. Another thing - they must check of the App is updated.
 
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