Reinstate an Ancient Wonder

[StarZ arc]

Hi there,

May I ask that if I can prove an Ancient Wonder has genuinely been deleted by accident, can it be reinstated?

I don't want to go into detail on a public forum just yet, but if I can prove it was a genuine mistake?

 

[cwgiii]

I believe it is possible. If it was deleted recently. You can place a ticket with support and they can advise further. But be careful. From what I understand, This is only a once in a lifetime move. So, make sure this is THE mistake that you wish to reverse.

 

[Lelanya]

Sometimes they do, sometimes they don't. Write support

 

[QFol2]

I've never heard of them reinstating any building you can build again yourself (even though it may take a long time to reach the same level), and every building that gets reinstated will have been deleted genuinely by accident. I have had my Sharkapalooza repaced (I love that building!) and would probably save my sole replacement option for something that you can't build again from the standard menus.

 

[Lelanya]

I heard that they will replace Ancient Wonders if a player has spent diamonds on the rune wheel; which makes sense really.

 

[Tristeria]

technically it is possible

 

[Silmaril]

Unfortunately Ancient Wonders are not able to be reinstated in the game.
Any building that a player can rebuild from the game is unable to be reinstated, so quite right @QFol2
We are able to reinstate Special Buildings like event buildings, as a one time gesture of goodwill as these cannot be built again.
Hope this clarifys the situation.

 

[Julian]

I will reserve the one-time gesture if I ever delete my fire phoenix by mistake.

 

[Pauly7]

I will reserve the one-time gesture if I ever delete my fire phoenix by mistake.

I wonder if they might argue that the Fire Phoenix could be rebuilt.

 

[Silmaril]

Thats a good example @Julian as this is a Special Building and would be granted back as a one time gesture of goodwill.
Rebuilding it would take a crafting recipe, as these are not available from the HUD panel to rebuild, so are classed as a Special Building @Pauly7