• It is forbidden to share any communications between yourself and support in any place or with any other player. These communications are considered confidential and private.Nowhere in the rules does it say that replies from support in answer to questions asked to them can not be posted on the forum so i do not know why my first post was removed.
Source: Game Rules
13. Discussions about bans and support tickets
• It is strictly forbidden to discuss any in-game bans or support tickets on the forum. Such topics will be deleted, punishment may follow.
Source: Forum Rules