Closed | Contact Support Mobile - research tree jumps back to beginning

[zmokito]

After I click the research button the research tree jumps back to beginning of chapter 1, though my research tree is not completed. It is tiresome having to scroll through chapters to the end of the tree. It started happening after the latest update to the game.
Unfortunately I am not able to create a ticket (see my other bug report here).
I play on International Arendyll server.

 

[Herodite]

Hi Zmokito, Which building are you looking to research/upgrade

Kind Regards

Herodite.

 

[zmokito]

It does not matter which research, I am at the end of tech tree, working on last tech but everytime I open the research tree, it opens at chapter 1 tech 1, not chapter 18 last tech.

 

[Herodite]

@zmokito I can see how that would be frustrating! I assume as well you're still having trouble raising a ticket? Let me speak with the Team to see if there's any known issues, or if there's anything I can recommend. I'll be back to you as quick as I can

Kind Regards

Herodite.

 

[zmokito]

Thanks Herodite. I have created a ticket and am trying to resolve the situation, no luck so far

 

[Alcaro]

I apologize for being off topic - @zmokito - I love your cat (avatar)!!!! <3
mods - u can delete my post later, if you think it's disturbing.