Closed | Contact Support IE Crash

[firerock]

Only in IE, when I'm doing the rounds of polishing, that's all my fellowship and a host of other players too, after a while of switching cities, the screen goes white and I have to reload the game. the same sort of thing happened a while ago, but was fixed to a larger extent where it would take like 56 cities before it would crash, but now its back down to 20 or 30. This was a memory leak issue before, easily spotted if you ran some monitoring in the background, it would be like take 200KB and then when you switch to a new city it only returns 150KB I have this on multiple computers too all running Windows 7.

 

[m4rt1n]

I find the game works best using the Firefox browser and have no such issues, especially with the latest version.

 

[firerock]

still happens, today about 18 to 20 people in to my fellowship traipse round polishing

 

[m4rt1n]

Maybe try upgrading your OS to Windows10.2, or try playing the game in the Firefox Browser.

It could be a Flash Player issue, and your local storage settings for flash player resetting like mine did the other day on loading the game.

 

[firerock]

The game is fine, its only when repeatedly changing towns to polish does IE crash. I don't have the issue with Chrome. Its not that I cant play the game, but from an INNO perspective, I'm sure it isn't a thing that they would be ok with, as if your App crashes occasionally it doesn't send a good message out about the quality of the game code. Which I might add is normally very good.

 

[Timneh]

I used to have that problem every day on firefox but now it only happens once in a while. Support said it was a flash player crash but i never did anything and it got a lot better, maybe a flash player update helped sort it.

 

[DeletedUser3097]

Please contact Support if this problem is still persisting.