Game not formatted correctly for device

[Pauly7]

I have noticed that the game is no longer formatted correctly for my phone. It is a foldable and has an aspect ratio more similar to a tablet than a phone. See the below:

I didn't take the screenshot but I also noticed that in the world select screen part of it was hanging over the edge and lost. Presumably the same applies in the city view, but just may not be noticeable.

I appreciate that the game cannot cater for every aspect ratio, but you would imagine that it would just put it into a slight letterbox format so the whole game fits on the screen.

 

[Silmaril]

Can we ask for a ticket to support on this please, as this is the first report we have seen. I assume that the device has been cache cleared since the update?

 

[Pauly7]

I will raise a ticket when I am home. There was no cache because it was brand new. It's a Z-Fold 7. Strangely, though, my previous phone was a previous gen Z Fold and there were no issues. Anyway... ticket incoming.