Closed | Archived freezing

[Alwin of Riverdale]

I'm playing in Arendyll
whenever I try to travel to help neighbours and compete in tournaments the page 2/3 loads then freezes. If I refresh the page it goes back to my city.
Started yesterday and is still doing the same thing today.
I've logged out, restarted computer and same thing.
Any idea's?

 

[kimkimkim]

support would ask you to clear your cache and try again....if after you do that and it still continues, this could be a part of the bug that has been going on for almost 2 months now with no fix in sight.....please check out these posts https://en.forum.elvenar.com/index.php?threads/trader-freezing.16130/ and also https://en.forum.elvenar.com/index.php?threads/version-1-151.16292/ hope this helps

 

[Alwin of Riverdale]

Thanks.
It does and doesn't help .
My issue is different, however, I hadn't heard of 'clearing' your cache.
How do you do that? I figure it's worth a try

 

[kimkimkim]

In Chrome

1. On your computer, open Chrome.
2. At the top right, click Customize and control Google Chrome . (it's the 3 dots)
3. Click More tools. Clear browsing data.
4. At the top, choose a time range. To delete everything, select All time.
5. Next to "Cookies and other site data" and "Cached images and files," check the boxes.
6. Click Clear data.

 

[Alwin of Riverdale]

I'm using firefox but it's virtually the same and it worked
Now I know if it happens again.