Not a Bug Elvenar - Unable to Log In

[Ellania]

Hi, my game crashed and I've been unable to log in ever since, i've cleared cache etc to no avail, is it broken?

 

[forictori]

Hi @Ellania,
"Update starting soon..." - Could it be the reason ? Try to refresh the browser and see then if you can start Elvenar.

 

[Herodite]

Hi @Ellania I would echo @forictori here and just refresh! Let us know if you manage to get in!!

 

[Ellania]

Hi, I've already done all this and when I click on a fresh link rather than an outdated one it gives me https://en-play.elvenar.com/?lps_flow=after_glps_shim

and the page is black and not loading

 

[Ellania]

This is very odd, out of curiosity it's loading using Opera, firefox updated yesterday so it must be because of that.

 

[Herodite]

Hi @Ellania do a Cache Clear on your Browser, and we would also recommend clearing your Router Cache by turning it off for a min of 3mins then turning it back on again!

See if that helps!

 

[Ellania]

Lol, yes, i already done that as per above, I've reported it to Firefox now and see what they have to say, it's loading on all other available browsers.

 

[Ellania]

Strangely enough though i'm using firefox to access this forum.. that's quite peculiar.

 

[Ellania]

Hi @Ellania do a Cache Clear on your Browser, and we would also recommend clearing your Router Cache by turning it off for a min of 3mins then turning it back on again!

See if that helps!

It seems it was an issue with the FF update, I had a right problem everywhere yesterday and it all seems ok now.