A couple of handy tips when you are going for the mobile version When you are at the login screen, be sure to press the country flag and choose the same server that you play online. If you login on a different server you will not find your city. If you are having issues with the loading getting stuck, then try either of these weird fixes - Try loading with the device charging - If on data swap to wifi, and if on wifi swap to data - The good old, turn it off and on again really is a life saver, but leave off for at least 3 mins. There are some features that are not yet on the mobile app, which are mainly (but not limited to) - No Event as yet - No Magical Academy function - No Ancient Wonder access - No Chests on neighbour visits There are more, so don`t be alarmed, New content is getting added all the time, so please ensure you have auto update switched on. (Personally I would suggest having it ONLY to update on Wifi so your data does not get eaten up) We are learning with you on this one, although we have been using the app for a while now, fault finding is a whole new experience. So, that being said. If you are stuck, then please give us a shout at support, but please include as much details as possible. - What actions you did - What did you expect to happen - What actually happened. This helps us to help you get on the road again. I will try to keep an eye for issues on the forum, but my home is in support, so please do not think I am ignoring you if I happen to miss an issue.