Closed | Archived [4246] Units are not showing during battle

[DeletedUser283]

Hi,

I am sorry if that has been written here somewhere, I searched for it but haven't found. It is just a cosmetic issue, the battle is doable without it, but I'd like to let you know about that

Game version: 0.21.15154-6ca4013-(master) (2015-07-27 14:32)
Game world: Arendyl
Browser + version: Chrome 44.0.2403.130 m
Flash Player version: 18.0.0.209
Operating System: Windows 8.1
Screen resolution: 1920x1080
Account name: Lidusska
Humans or Elves: Humans

Reproducibility: 4/5

Quest title: N/A

Current situation:
Troops aren't shown during battle

Expected situation:
Troops to be shown during battle

Reproduction Steps:
1. go to world map
2. choose a province
3. choose an encounter
4. choose fight


Screenshots of the bug:

 

[DeletedUser248]

Hello Lidusska,

From what you've observed as well as the screenshot you've provided, this looks like a graphics loading issue. Have you tried clearing your browser cache or hard refreshing?

I wasn't able to reproduce what you've encountered either. :/

- Lane

 

[DeletedUser3]

Hi Lidusska, welcome to the forum! And thanks for reporting this issue

Our development team is aware of this issue, and are working on a fix. If you should encounter this issue again, please do let us know with as much detail as possible, as it seems rather a hard one to pin down

 

[DeletedUser247]

Bumping this thread as it seems to be a graphic issue one.
This started maybe a week ago when I visit my fellowship members. Town loads just fine with all the buildings and as soon as I click on helping hands and need to chose a building to polish , buildings are gone.

http://prntscr.com/8d96su

Couple other members are having the same issue, some of them with battle screen tho but battle screen works fine for me.
Hard refreshing and cache clearing didn't help.

 

[DeletedUser9]

This issue should be resolved in the current game version