DeletedUser3446
Guest
well now .. i can very happily report that the support team have given my sad situation some very kind and courteous consideration indeed and yes, reinstated as a one-time deal, my hard earned 'Charming Tree'
i can only say that i am very impressed, and that much kudos and goodwill goes to Eamany, senior moderator .. for his / her merciful decision to reverse my mistake AND the speedy response time [pretty much immediately] it took for action .. i have found in many, but not all, game support teams out there that such common sense is rare .. and credit should be given where it is due ..
SKYLR - i can only recommend you get your member to submit a ticket on his/her situation by using the support link [top left, forum main listings page] .. so that the team can look into the situation and rectify any problems or explain why the reward didn't appear .. [assuming kingor's suggestion above is not the case]
i'm sure you will get satisfaction or understand why there was a problem .. and good fortune go with you and your guy / girl ../grin
i can only say that i am very impressed, and that much kudos and goodwill goes to Eamany, senior moderator .. for his / her merciful decision to reverse my mistake AND the speedy response time [pretty much immediately] it took for action .. i have found in many, but not all, game support teams out there that such common sense is rare .. and credit should be given where it is due ..
SKYLR - i can only recommend you get your member to submit a ticket on his/her situation by using the support link [top left, forum main listings page] .. so that the team can look into the situation and rectify any problems or explain why the reward didn't appear .. [assuming kingor's suggestion above is not the case]
i'm sure you will get satisfaction or understand why there was a problem .. and good fortune go with you and your guy / girl ../grin